SupportYourApp's Advisor

Dan Engel

SupportYourApp Advisory Board Member

You may know Dan as FastSpring's former CEO & Co-Founder. Before co-founding FastSpring (the leading e-commerce payment service for Mac software authors), Dan was with Google™ where he led online consumer acquisition for Google’s multi-billion dollar products (AdSense™ & AdWords™). FastSpring built a great reputation for its outstanding in-house order support team, but when it comes to outsourced product support, that’s where SupportYourApp comes in.

Professional Customer Support Team With Over 4 Years of Experience

Daria Leshchenko

CEO, Partner

Daria brings drive and passion along with extensive CRM experience. The heart and soul of our team and loved-by-customers helper and mate!

Ann Kuss

COO

Ann has a soothing and gentle British English accent. Her extraordinary talent in providing a superior resolution will have your matter fulfilled pronto!

Nick Black outsourcing technical support agent at SupportYourApp

Nick Ryabchenko

Chief Integration Officer

As soon as Nick inhales a problem, he doesn't exhale until a solution is found. From day one, Nick exceeds customers' expectations!

Eugene Gordienko

CTO

Eugene has been the key person behind our CRM and all technical innovations for client service.

Volodymyr Dreval

Quality Assessment Lead

Every client, every customer — is a challenge. Every day counts thousands of these small challenges. Volodymyr got it covered.

Vladyslav Nehrii

Business Dev. Director

To hear and understand customer needs first – is Vlad's approach to build relations and a part of his DNA.

...and many other support engineers
who do an excellent job!

Our sales representative in San Francisco:
James Norris
+1.650.996.2875

Media About Us:

“If you are building an app, customer retention should be right there on top of all the priorities.”

“SUPPORTYOURAPP: A GREAT CUSTOMER SUPPORT MANAGEMENT SOLUTION FOR DEVELOPERS”

Chris Devor subscribed for experience of using phone and email customer support outsorucing with supportyourapp

Chris Devor, CEO, Macroplant Inc (TX, US)
"The highlight of qCRM is the ability to review all the phone calls that come through, handy filter or quickly show open issues with the help of great quick buttons, or issues needing developer attention."

Kevin La Rue, VP, Macphun Inc. (CA, US)
"SupportYourApp was a godsend to us. The ability to have people respond to our customers no matter where they are in the world on 24/7 basis is really astonishing. I was working in other companies where the support level did not come even close"

Oliver Breidenbach is subscribed for phone and email customer care outsorucing with supportyourapp

Oliver Breidenbach, CEO, Boinx Software Ltd. (Germany)
"We wanted to improve our standard of customer support. We had only one full time person working in Germany. We also were not able to answer the phone. The services of SupportYourApp promised to improve on that."